Complaints

If you are unhappy with an aspect of our service, please tell us what happened and the outcome you are seeking. You may raise the concern with the person responsible for your matter or email contact@westminsterpartners.co.uk.

Include your name, contact details, any matter reference and a concise account of the concern. Ask for an appropriate information-sharing route before sending sensitive or confidential documents.

Request the complaints procedure applicable to your engagement. This page does not state an acknowledgement or resolution deadline, promise a particular internal review or establish eligibility for an ombudsman or other redress scheme.

Do not rely on an enquiry or complaint to extend any legal time limit. If timing matters, obtain appropriate advice promptly.

Our Contact page gives the email and telephone routes. Tell us if you need to communicate your concern in another format.